Operations Coordinator

ABOUT ASAP:

The Armed Services Arts Partnership (ASAP) is a 501(c)3 nonprofit with a mission to cultivate community and growth with veterans, service members, military family members, and caregivers through the arts.

We offer classes, workshops, and performances across a variety of art forms, including stand-up comedy, storytelling, creative writing, acting, the visual arts, and more. Across all programs, we focus on building community, fostering self-expression, and promoting well-being for our veteran participants.

In five years, we have served over 800 veterans through 250 classes and workshops. Our alumni have performed for an estimate of more than 100,000 audience members, including shows at the Warner Theater, Gotham Comedy Club, for Former President Jimmy Carter, and at The White House under President Obama.

 
 

What The Job Entails:

  • Internal Operations: Recommend and implement initiatives to enhance operational efficiency; manage operations-focused projects; oversee CRM management and improvement; ensure compliance; maintain file archives (Google Drive). 

  • Donor Relations: Coordinate and/or execute operational activities related to the stewardship of donations, including donation receipts, thank you letters, Board phone calls, website updates, event invitations, and special initiatives; maintain our CRM and fundraising management platforms.

  • Human Resources: Maintain, update, and help execute the organization’s human resources functions, including position description development, job postings, applicant relations, interview scheduling, administrative onboarding, and payroll and benefit administration.

  • Bookkeeping: Assist with day-to-day bookkeeping responsibilities, including accounts receivable and payable, revenue and expense tracking, and bank reconciliations.

  • Communications: Create, publish, and manage event webpages for our performances and events; assist the development and program team with all printing, supplies, material, and mailing needs; monitor, answer, and direct incoming phone calls and general email inquiries.

  • Program Administration: Support the Program Manager and Program Coordinator with administrative tasks associated with ASAP’s classes, workshops, and performances.

RELEVANT SKILLS:

  • Experience: You must have direct or indirect prior experience with the primary responsibilities outlined above: internal operations, communications, program administration, donor relations, file management, human resources, and bookkeeping.

  • Technology: You must have or be able to quickly develop advanced proficiency in the following:

  • Salesforce CRM

  • G Suite (Gmail, Google Drive, Documents, Forms, and Calendar)

  • Microsoft Office Suite

  • QuickBooks

  • ADP Run Payroll

  • Square, Stripe, and WePay payment processors

  • Squarespace web development tools

  • MixMax

  • Asana project management software

  • Slack communications software

This Role Probably Makes Sense For You If:

  • You manage your time effectively and stay highly organized while working on multiple tasks and deliverables.

  • You have superior attention to detail and strong written and verbal communication skills.

  • You are intellectually curious and excited by opportunities to develop new skills.

  • You remain calm and flexible in the face of unexpected changes.

  • You’re energized when working within a fast-paced, demanding start-up team.

  • You’re excited to help shape the future of a quickly growing organization.

work schedule & compensation:

  • 15-20 hours per week at $25-30 per hour, based on prior work experience

To Apply:

Ready to join the team? Please submit all of the following application materials to recruiting@asapasap.org to be considered for the role:

  1. Resume.

  2. Statement of Interest of no more than 300 words explaining why you would be a fit for this opportunity; please do not send us a cover letter.

Please contact recruiting@asapasap.org with any questions. We look forward to reviewing your application!